FREEDelivery above order 700/-
Effective date: January 2025
Welcome to Sarvanna Naturals ("we," "our," "us"). This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website (sarvannanaturals.com) or purchase from us.
What:
IP address, browser type, time spent, device type, pages viewed, search terms, behavior patterns
Why:
To ensure smooth browsing, prevent fraud, measure site performance and improve features
How:
Collected automatically through cookies, log files, and page tags
What:
Name, billing and delivery address, contact information (email, phone), payment details (encrypted), order history
Why:
To process and fulfill orders, send confirmations, and manage subscriptions
How:
Provided by you directly during checkout/account creation
What:
Messages, chat logs, and any information you share when contacting us for help
Why:
To respond to your questions and resolve issues
How:
Collected during support interactions
Process orders, handle payments, and coordinate delivery
Provide customer support efficiently
Send marketing updates (promotions, news) with your permission
Improve our website and shopping experience
Detect fraud and ensure transaction safety
We share your data only with trusted service providers to support our operations:
Razorpay, Paytm, Cashfree - to securely handle transactions
To deliver your orders
(e.g., Google Analytics) to understand usage patterns
We may also share information when required by law or to protect our rights and customers' safety.
We use cookies and similar technologies (web beacons, tags) to:
You can adjust or disable cookies through your browser settings at any time; however, this may affect website functionality.
We implement industry-standard security measures (encryption, secure servers) to protect your information. We only retain your data as long as necessary - for order fulfillment, customer support, or legal requirements. You can contact us to request data deletion at any time.
To exercise these rights, contact us at support@sarvannanaturals.com
Our website is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us to request deletion.
We may update this privacy policy from time to time. The "effective date" will reflect the latest version. We recommend reviewing this page periodically.
For any questions or requests about your personal data, please reach out:
Sarvanna Naturals is committed to respecting your privacy and ensuring transparency in how we handle your data. Thank you for trusting us!